12 Dec 2024
So, I usually order from Snaap Bowl, because the entire experience is worth it. I usually order from the outlet near Koramangala, but since a week ago, that outlet disappeared, so I ordered once in a while from Indranagar outlet, and the experience was really good. This is my first time ordering from their HSR outlet, and I thought that since it's the same company, they will maintain the quality. However, one of the food items that I ordered was CHILLI PANEER, but I received Chilly Chicken. It was really disappointing to receive that. I have no other option but to give it to someone else. But the magicpin team resolved my complaint well, so that's a win. The packaging, while it is usually good, was not good this time around, the bowl was a little bit squashed. Please bring back the Koramangala outlet, it was the best. Indiranagar is really good, but it's far away. I hope the HSR outlet improves. While this might be a slight error on their part, it does not seem good to the whole experience.
Didn't like the outlet experience and wrong item(s) at this place